Refund policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase with a picture of the parcel / outfit . 

To start a return, you can contact us at blissthreads7@gmail.com. Please note that returns will need to be sent to the following address:

C-128 B , NIRMAN NAGAR , JAIPUR , RAJASTHAN , INDIA

You can always contact us for any return question at blissthreads7@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

We want you to love your purchase from Bliss_Threads. If something isn’t quite right, we’re happy to offer an exchange under the following conditions:

Eligibility for Exchange

  • Items must be exchanged within 7 days of delivery.

  • Items must be unused, unwashed, and in original condition with tags intact.

  • Only size exchanges or same-product replacements are allowed (no style or color changes unless the product is defective or out of stock).

  • Sale or discounted items are not eligible for exchange unless faulty.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at blissthreads7@gmail.com.